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FAQ

ORDERS

ORDER PROCESSING TIME

CUSTOM SWIMSUIT SIZES

CHANGE ORDER/ UPDATE SHIPPING ADDRESS

HOW DO I TRACK MY ORDER?

MY ORDER WAS CONFIRMED, BUT I JUST GOT AN EMAIL THAT STATES I RECEIVED A REFUND. WHAT DOES THIS MEAN?

OOPS! I WAS SO EXCITED TO PLACE MY ORDER THAT I FORGOT TO USE MY CODE

CANCEL ORDER

MISSING/LOST ORDERS

RETURN TO SENDER

SHIPPING TIME

USA ORDERS

CANADA ORDERS

INTERNATIONAL ORDERS

RETURNS/EXCHANGE POLICY

EXCHANGES

RETURNS

HOW DO I RETURN AN ITEM?

REJECTED RETURN

STORE CREDIT

WHICH ITEMS ARE NON-RETURNABLE

FINAL SALE ITEMS

STALE RETURNS

WARDROBING & EXCESSIVE RETURNS

RESERVED RIGHTS REGARDING RETURNS

DAMAGED ITEMS

I RECEIVED A DAMAGED ITEM, WHAT DO I DO?